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HELP CENTER

  1. What exactly does ThePowerAddicts.ch offer?

    • ThePowerAddicts.ch offers professional consulting and coaching services related to the Microsoft Power Platform. This includes individual coaching, strategic consulting and optimization of existing solutions in PowerApps, PowerAutomate and PowerBI.
       

  2. How can I book your services?

    • Our services can be booked directly via our online shop. After payment, we will schedule a 1:1 meeting to discuss your specific needs.
       

  3. What happens if I have to cancel a booked appointment?

    • If you cancel an appointment with less than 24 hours notice, you will forfeit the allotment for that session. If canceled by one of our advisors, the quota will be credited back to your account.
       

  4. Can ThePowerAddicts.ch recommendations be considered binding?

    • Our recommendations are to be understood as non-binding advice. The world of technology, especially the Microsoft Power Platform, is constantly evolving. It is the customer's responsibility to stay informed of current changes.
       

  5. How flexible are the consultation appointments?

    • The availability of our MVP consultants determines the scheduling. There is no right to advice within a set period of time. Appointments are made according to the “first come, first serve” principle.
       

  6. What happens if Microsoft makes changes to the Power Platform?

    • As experts, we constantly keep up to date with the latest developments. If changes to the Power Platform impact our recommendations, we offer support to customize and optimize solutions.
       

  7. Can services also be used outside of Switzerland?

    • Yes, our services are available to customers worldwide as long as they have an internet connection and the ability to participate in online meetings.

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